Incident Tracker

Behavioral Health

Incident Reporting for Behavioral Health Organizations

Community mental health centers, residential programs, and human services agencies use Incident Tracker to document critical incidents, restraints, medication events, and client safety concerns — with the structure and audit trails your regulators expect.

View Features
Restraint, seclusion & physical intervention tracking
Medication error and adverse event reporting
Multi-step supervisor review and investigation workflows
Shift logs and daily program reporting
State and regulatory compliance exports

Trusted by 60+ behavioral health organizations — community mental health centers, residential programs, and human services agencies nationwide

Common Use Cases

How behavioral health organizations put Incident Tracker to work.

Restraint & Seclusion

Document physical interventions, post-crisis debriefs, and seclusion events with structured forms that meet state reporting requirements.

Medication Events

Track medication errors, adverse reactions, and count discrepancies with forms that capture the details your pharmacy and nursing teams need.

Client Safety & Elopement

Report elopements, abuse and neglect allegations, client grievances, and safety concerns — with role-based access to protect sensitive information.

Supervisor Review & Investigation

Route incidents through multi-step review workflows — supervisor follow-up, root cause analysis, and corrective action plans — all tracked in one place.

HIPAA
Compliant
Multi-Program
Support built in
100%
Audit-trail coverage

Built for Behavioral Health Operations

Multi-Program Management

Manage reporting across residential, outpatient, and community programs from one account. Filter by program, location, or incident type without mixing records.

Automated Escalation Workflows

Route critical incidents to supervisors, quality improvement teams, or executive leadership automatically — no phone calls or email chains required.

Compliance-Ready Exports

Generate exports for state agencies, accreditation bodies, and internal quality reviews. Every incident includes a complete, timestamped record of every action taken.

See how it works for your organization

Get a live walkthrough configured around your programs and reporting requirements.

View Pricing
Request a Free Trial

Get full access to Incident Tracker after a short 15-minute web review with our team.